Support and help

• Part-time IT manager - A one to one relationship with an IT professional who knows and understands your company's business. Regular on-site visits backed up by remote access and monitoring of your systems provides a stable base which aims to ensure that any foreseeable issues are dealt with before they become a problem.
  
  Knowledge of your company's business and systems then enables development in line with a focussed IT strategy.
  
  
• Remote access and monitoring of your systems. With today's high speed Internet connections being so affordable, it is easy to carry out most systems maintenance and checking activities without setting foot in your premises. This enables any problems to be rectified before you might even be aware of them. Typically this will include daily, weekly or monthly checks on:
  
  
  • Email system status
  • Backup system success or failure
  • Server status including disk space, memory usage, capacity etc
  • Antivirus updates
  • Microsoft security updates
  
  
  
• Project work to implement a specific solution. With real world experience of implementing systems in businesses from 1 to 250 employees we have a common sense approach to "just making things work".
  
  
• Healthcheck and problem solving of any difficulties with your current systems. For when you have a specific problem or just want to know that everything is set-up and working OK.